A Fountainhead client, one of the world's leading baked goods chains, has over 500 branches in the Philippines alone. They had previously contracted a Fountainhead competitor to implement a financial system, but no results were produced after 3 years. They needed a better partner for the task, and Fountainhead was ready to step in. Despite having to overhaul the old system completely, we were able to implement the Oracle E-Business Suite in 5 months. For them, it was a revenue-building change. For Fountainhead, it was another client served, and another competitor bested.
Fountainhead's stellar record of 100% success rates in implementing the Oracle E-Business suite is substantial not just on its own but also in contrast with Fountainhead's competitors. Among the industries where Fountainhead has had a chance to prove this is the Philippine food sector. The Philippines' diversified food sectors include fruits and vegetables, fish and marine products, meat and poultry, baked goods and confectionery, dairy, condiments and seasonings, food supplements, and snack food.
Prior to working with Fountainhead, one of the world's leading baked goods chains with over 500 branches in the Philippines was experiencing problems in implementing a financial system. The previous company contracted (a Fountainhead competitor) to put the system into place had taken 3 years to conduct the project, and results were still not in view. Such a problem can be a huge setback for any company. In 2009, Fountainhead took over the project and sent in a team that was composed of business analysts, programmers, technical specialists, and project managers. Conducting a complete overhaul of the system, the team implemented the Oracle E-Business Suite General Ledger, Payables, Receivables, Cash Management, Purchasing, Inventory, and Order Management modules—all in 5 months.
In a gathering of 60 of the client's top management personnel, Fountainhead was invited to listen to testimonials delivered about how the Oracle products had improved the company's business processes. If this would not suffice as an indicator of client satisfaction, this 2013, Fountainhead's services were again requested. Their system is currently undergoing upgrades under Fountainhead's lead. It is expected that upgrades will do more for the company and for the management as professionals.